How it works · Convert

Turn interest into regulars.

Viva books the appointment, sends the reminders, and brings customers back with emails and offers written in your voice.

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This week · times in PTExample
MonTueWedThuFri 9 AM9 AM9 AM9 AM9 AM 11 AM11 AM11 AM11 AM11 AM 2 PM2 PM2 PM2 PM2 PM
"We miss you" offer to past customersApproved
Review request after each visitRunning
What Viva does

Make the next sale the easy one.

Bookings

Customers see your real availability and book in a few taps. Viva confirms and sends reminders.

Fewer no-shows

Confirmations and reminders go out on their own, so booked customers actually show up.

Bring them back

Newsletters, offers and review requests, drafted in your voice and sent when you say so. Social posts are written for you to share.

One customer list

Everyone from calls, chats, bookings and forms lands in one list, with every conversation attached.

Routines that run themselves

Welcome texts, follow-ups, reminders and review requests start on a booking, a message or a date.

Features

Every Convert feature.

What you get, how it works, and what it costs. See all features, Basic vs Pro and what Viva works with.

Booking page

Customers see your real availability and book in a few taps.

  1. List your services and hours
  2. Share your link or add it to your site
  3. Bookings land on your calendar

Works with Your website (one line of code)

Included on every plan

Calendar sync

Nobody books over your busy times.

  1. Connect Google or Outlook
  2. Viva reads your busy times
  3. Each booking is written back, with a Meet, Zoom or Teams link

Works with Google Calendar, Outlook, Zoom, Google Meet, Teams

Included on every plan

Confirmations and reminders

Sent on their own, so customers show up.

  1. A customer books
  2. Viva emails the confirmation
  3. A reminder goes out before the visit

Works with Email

Included on every plan

Paid bookings and invoices

Take payment when they book, or send an invoice.

  1. Connect Stripe
  2. Set a price or deposit
  3. Get paid when they book

Works with Stripe

Included; Stripe’s fees apply

Customer list and pipeline

Everyone in one list, with every conversation attached.

  1. Leads arrive from chat, calls, bookings and forms
  2. Move them from new to won
  3. Import the list you already have

Works with CSV, Excel, Google Sheets

Included on every plan

Email campaigns

Newsletters and offers to your own customers, in your voice.

  1. Pick a campaign idea
  2. Viva drafts it; you approve it
  3. It sends on the day you choose

Works with Gmail or your own email domain

Free to send to your customers; AI writing is included in Pro, or 1 credit per 10 AI actions on Basic

Routines

Welcome, follow-up, win-back and birthday messages that keep running.

  1. Pick a routine
  2. Turn it on
  3. It runs on its own; pause it anytime

Works with Email

Included on every plan

Referrals and event packages

Referral links for happy customers, and bookable event packages.

  1. Turn on referrals or add a package
  2. Share the link
  3. Track who books

Works with Your website and booking page

Included on every plan

One visit is nice. Regulars are a business.

Get startedSee it for your business