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Reputation
How customers rate, review, and respond to you across review sites.
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Reputation Score
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Sentiment
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Powered by Claude Haiku 4.5. Each review is analyzed once and cached — re-running only processes new reviews.
Sources
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Phase 3 reads Google Business Profile reviews. Yelp, Facebook, and industry sites coming next.
What people praise
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What people complain about
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Reviews inbox
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Read individual reviews, write replies, and post them back to Google. The inbox is the existing Reviews page — Phase 3.5 folds it in here as a tab.
Reputation trend
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Daily snapshot of your Reputation Score. Trend populates as scores are recomputed — refresh now to seed today's snapshot.