Your software is free. Credits pay for the work that brings you customers — finding leads, reaching out, answering calls and chats, booking meetings. You spend them on work that moves you toward a sale, never to "unlock" a contact.
Most prospecting tools charge you to see a record. Viva charges only when it does something that gets you closer to a customer.
A credit is spent the moment you reveal a contact's email or phone. You've paid — whether or not anything ever comes of it. The meter runs on access.
A credit is spent when Viva does the work — finds a qualified lead, sends the outreach, answers the call, books the meeting. The meter runs on progress toward a sale, not on looking something up.
Credits power the work across the whole journey — from finding the right business to putting a meeting on your calendar.
You always see the credit cost before anything runs. No surprise charges, no metering you just to look at a contact.
The whole software suite is free forever. Every plan includes credits — you only buy more when you want more work done.
Your monthly plan credits refresh each cycle. Credit packs you buy on top stay in your account until you use them.
Turn automation up or down anytime. Spend more credits in a busy season, ease off when you're full.
Yes. Website, CRM, blog, social, and booking are free forever. Credits only pay for the AI's work — finding leads, outreach, answering, and booking.
Your monthly plan credits reset at the start of each billing cycle. Credit packs you purchase on top don't expire — they stay until you use them.
You pay for the work Viva performs — like sending and following up — not for a guaranteed reply. And nothing runs until you've seen the credit cost, so there are never surprise charges.
No. Unlike data tools that meter you per record revealed, Viva only spends a credit when it does work that moves you toward a customer.